Customer Service

Contact

Questions about an order, a bottle, or what to open for dinner Get in touch. We reply ourselves and usually within two business days.

Contact us contact@nieuweboerwines.com
Service hours Mon-Fri, 09:00-17:00
Delivery area The Netherlands only
Reach us
Phone
Address
Nieuweboer Wines
Burgemeester Versteeghsingel 3
1135 VT Edam
The Netherlands
Chamber of Commerce
KvK 96626933
VAT Number
BTW NL005221232B53
Customer service hours
Mon-Fri, 09:00-17:00
We usually reply within 2 business days.
Nieuweboer Wines
Chosen with care,
poured with confidence.
Send a message

We'd love
to hear
from you.

Use the form for anything from order questions to wine advice. If it is urgent, email or call us directly using the details above.

We usually reply within 2 business days, Monday to Friday.

Your message will be handled discreetly. We will only use your details to respond to your enquiry.

How can we help
Orders & Delivery

Questions about your order, delivery timing, tracking, or a change of address.

Get in touch
Returns & Refunds

Starting a return, checking the policy, or asking about a refund.

Read our policy
Product Advice

Recommendations for a dinner, a gift, a food pairing, or something to cellar.

Ask us
Press & Collaboration

Media requests, partnerships, hospitality enquiries, or trade conversations.

Reach out
01
Considered curation

Every wine in the range has been sourced, tasted, and chosen with care. We stand behind what we sell.

02
Personal service

We are a small, focused team. When you contact us, you speak to people who know the wines and care about your experience.

03
Netherlands delivery

We deliver exclusively within the Netherlands, with specialist packaging and careful handling from our cellar to your door.